Privacy Policy

How PT Mogana Komodo Fantastico Jaya protects and manages your personal data

1. Introduction

PT Mogana Komodo Fantastico Jaya (“Komodo Fantastico”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and safeguard your information when you visit our website or book our tour services.

2. Information We Collect

We may collect personal information necessary to arrange your trip and handle legal requirements for Komodo National Park permits, including:

  • Identity Data: Full name, nationality, passport number, or national ID number.
  • Contact Data: Phone number (WhatsApp), email address, and home/business address.
  • Travel Details: Flight schedules, dietary preferences, medical conditions relevant to sailing/diving, and emergency contacts.
  • Transaction Data: Payment proof, bank transfer details, and invoice history.

3. How We Use Your Information

Your data is strictly used for operational purposes, such as:

  • Processing tour reservations, boat charters, and hotel transfers.
  • Issuing mandatory entrance permits and clearance for Komodo National Park and Port Authorities (KSOP).
  • Communicating itinerary updates, safety briefings, and booking confirmations via WhatsApp or Email.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We only share necessary details with trusted third parties required to deliver your trip, such as local harbor authorities, insurance providers, and vessel captains.

5. Data Security

We implement appropriate technical and administrative security measures to protect your personal information against unauthorized access, loss, or alteration.

6. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us at:

PT Mogana Komodo Fantastico Jaya
Email: komodofantasticotour@gmail.com
WhatsApp: +62 813-3720-6415
Address: St. Sernaru-Lancang, Puar Pake Line, No. 08, Labuan Bajo, Flores, NTT – Indonesia

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